FAQ
How can I get product pricing? Please call us at 855-SWIM-FIT to discuss the models you are interested in and request product pricing. We are not allowed to publish our pricing online. We promise to respect your time and privacy. Your spa search experience will be easier for you if you give me the opportunity to assist you personally by listening to your questions and addressing your concerns in a brief conversation. Let us provide you with valuable checklists to assist you and save you time and money.
What is the best way to get the information I need? Call us. We want to help each client find the perfect product to fit their individual fitness goals, lifestyle preferences, space requirements and family entertainment needs. You can also email us and we will follow up with you personally. Click here for our staff page with emails
How long does it take to receive a swim spa after placing an order? Delivery takes anywhere between 4-6 weeks for a new order. Much sooner if you are purchasing a model from one of our showrooms or a demo model we have available.
Do you have financing available? Yes, our financing is through GE money. You can see all of our financing options on this page. Call us to apply in 5 minutes over the phone at 855-SWIM-FIT
Do you have local technicians to fix problems? Yes, we have Master Spas Certified Independent technicians all over the US who will be able to assist you locally with support on any spa or swim spa issues. You can call us anytime to connect you to them.
Do you deliver to Arizona, Nevada, Utah, Washington or Oregon? Is the Northern CA showroom the closest to me? Our business is the certified Master Spas dealer for Northern CA. We specialize in swim spas but we also carry all Master Spas Hot Tubs and Tylo saunas. The company refers us all incoming information requests as we are the west coast experts. We regularly deliver to surrounding states and maintain a long term relationship with our clients.
How can I see or try a swim spa? The best way to see or try a Swim Spa is to visit our Manteca or Sacramento Showrooms. (Click on the showroom location to schedule your appointment. Clients who visit our showroom receive a valuable coupon ($500-$1000) to use towards their spa or swim spa purchase with Swim Fitness.
How do Master Spas compare to and Endless Pool? Watch the video below to get our unique and light take on this commonly asked question.
Why should I buy from Swim Fitness? We are old fashioned and believe in customer satisfaction and long term client relationships. We will be here to support you when you have questions, need supplies or have concerns. Swim Fitness is your local retailer supporting our communities throughout Northern California.
We want to help you improve the quality of your life. Soaking in hot water, swimming and regularly enjoying the benefits of a sauna are proven to add years to your life span and help you stay fit and healthy. Most importantly, they will bring you together more frequently with the people you love in a positive, relaxing, recreational environment in the privacy of your own backyard.
We work with you in your time frame. We care more about clients and about receiving positive reviews and referrals in the future than we do about “making a sale” to someone who is not 100% ready. We will assist you as you go.
We believe in these products. We sell them exclusively because they are the best made, longest lasting Spas, Swim Spas and Saunas available in the USA. We work with this company because it treats its employees well and has an excellent reputation for service and quality.
Master Spas products are 100% made in the USA in Fort Wayne Indiana. Click here to view photos of our factory tour on our facebook page
We will not give you the runaround. We are a small group (3 people!) of hardworking, honest and fair individuals who are motivated to make your life easier and get you the best product that fits your needs.
We know time is valuable and we won’t waste yours. Let us know if you are no longer interested and we will not pursue your business.
